The Cutover Plan

Google Sheet Template

Whatever Deployment Tool you use, the very unique game changer will be how much detail can you put into your planning. This template provides you with a structured baseline, adaptable to your programme. 

Success Is In The Details!

Cutover Detailed Plan, Success is in the detail, IT deployment plan template, Rollout Plan Template
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First, What is Cutover?

A quick reminder, in IT and project management, “cutover” refers to the critical transition phase where an old system is switched off and a new system goes live.

This process is carefully orchestrated to minimise disruption and ensure continuity of operations.

A well-executed cutover plan is essential, detailing the steps, timelines, and responsibilities to manage risks and maintain data integrity.

During cutover, teams work diligently to transfer data, test the new system, and address any issues that arise.

Effective communication and thorough preparation are key to a successful cutover, ensuring that the new system is fully operational and meets the organisation’s needs.

Check out the “Understanding Cutover: A Comprehensive Guide for Project Managers” article for more details. 

 

What is a Cutover Detailed Plan?

 

An IT Deployment Plan MEGA Detailed 

 

All the terms that could be used for a Cutover Plan, depending on your organisation: 

  • IT Deployment Plan (even though it is not exactly the same thing)
  • Rollout Plan
  • Runbook

The Cutover Detailed Plan for a Cutover Manager is like the architectural plan for an Architect.

It’s the one single source of truth and the Go-To document to manage, understand, and track during the Cutover Preparation.

What is the main objective of a Cutover Plan? 

Secure a seamless transition to the new IT solution in Production

The Cutover Detailed Plan lists all the Business, IT and Support steps which are required to bring the entire solution into Production, minimising the business impact.

The Cutover plan is literally a collective brain dump from all the teams to allow them to execute the sequence of tasks without thinking of it. 

 

Success is in the details!

There is no more: “I know what I am doing you don’t need to note that down”… The Cutover plan contains EVERYTHING.

The Cutover Detailed Plan is there to make sure all dependencies are identified, to make sure every aspect of the project has been covered, and to provide visibility to ALL teams involved. 

The Cutover Detailed Plan is your detailed “contract” with your Go Live. It will be reviewed many times, updated even more, and then Signed Off before the Cutover execution.

 

What Could Be A Cutover Plan Template?

The simple principle: Get all the information you need in a single place.

Through our years working on Cutover Management, there are a hundred ways to track a Cutover.

It will usually depend on your organization’s preferences or most probably the organization’s work tools already in place (Excel, MSP, Google Sheets, Smartsheet etc..) and so on.

We like to think of simplicity over complexity.

This one is the MS Excel Cutover Plan Template.

We also created a Google Sheets Cutover Plan Template, and working on the Smartsheet one. More information Here.

This template tends to be flexible and dynamic to make your life easier.

The format is not frozen, feel free to adapt it to your needs and projects. Values are dummies.

Components Of The Cutover Plan Template

The Cutover Detailed Plan

Cutover Plan Google Sheet - Detailed Plan Tab

The Master Plan! Your Single Best Friend during the Cutover Phase!

Keep track of all the tasks during the Cutover execution.

 

Key Columns Of The Cutover Detailed Plan Template

 

⏺️  Cutover Phase | Drop Down List: To identify if it’s “Pre-Cutover”, “Cutover” or “Post-Cutover” activities. Useful to aggregate the tasks and duration for the different phases. 

⏺️ Section Name:  Used to organise your tasks, for reporting purposes, and to facilitate different views by Workstream. 

⏺️ EnvEnvironment where the task is being executed – This is a preference choice & depending on the type of Cutover = you can either have 1 single plan per environment ( 1 for Pre-Prod, usually for Dress Rehearsal, and 1 for Prod, for Go Live) or you can centralize both in 1 single plan for both Pre-Prod and Prod (usually when Prod has dependency with PreProd (we will detail this later))

⏺️ Planned Start Date | Date & Time: dd-mm-yy hh:mm: What time does the task start? The first time a section is fixed, the next one is dependent on the previous task’s duration

⏺️ Planned End Date | Date & Time: dd-mm-yy hh:mm: What time does the task end? (Dependency with the Duration, obviously)

⏺️ Duration | Minutes: Estimation of how long the task will take

⏺️ System ID | Drop Down List: Which system is impacted by the task?

⏺️ Task Description | Free Text: Task Description

⏺️ Owner | Drop Down List: Drop-down lists linked to the Contact details tab.

⏺️ Team Owner | Drop Down List: Drop-down list linked to the Contact details tab.

⏺️ Status | Drop Down List: Execution Status of the task

⏺️ Note | Free Text:  Add any comment, or note taken from a Cutover session or during the actual Cutover, to make sure you don’t miss anything

Cutover Plan Tip 1:

Keep a Section Name called “Communication” while listing the tasks, 

Get your Cutover Communication Plan by filtering on “Communication” in the Section Name Column

Cutover Communication Plan from the Cutover Detailed Plan Template by Cutover Manager Services Ltd

The key principle remains the same: Keep ALL information in one single place

Cutover Plan Tip 2:

Dynamic Assignment: Using Dependent Drop-down List.

Maintain only your contact list in the “Contacts” Tab, explained below. 

If you want more detail on Dependent Drop-Down List feel free to connect. 

Cutover Team and Task Owner Dynamic Columns from Cutover Detailed Plan Template by Cutover Manager Services Ltd

The Cutover Milestones View

Cutover Milestones View from the Cutover Detailed Plan Template by Cutover Manager Services Ltd

As we said: In Cutover Management, the second key component for a successful GO LIVE is Stakeholder alignment.

We know that everyone consumes information in different ways.

The Cutover Milestones view is simply based on the Cutover Detailed Plan, Task Type = Milestones.

So, when the Sponsor wants to know the status of each milestone, all required data is already there.

The Cutover Action Log

Keep track of the actions taken from the Cutover sessions

The Cutpver Action Log From the Cutover Detailed Plan Template by Cutover Manager Services Ltd

Even if you use AI to take your meeting minutes and actions log, we recommend centralising your actions here.

Keep all information in one single place for more productivity and fewer distractions.

How does it differ from the Cutover Project Plan? 

The Cutover Project Plan list the standard activities that the Cutover Team needs to complete during the Cutover Phase.

For example: 

  • Set up the Cutover Kick-Off Meeting
  • Define the Data Migration Approach
  • Define the Data Validation Process

The Cutover Action Log is tied to the Cutover Detailed activities to continue to dig deeper and deeper. It is usually only used by the Cutover Manager as its own action tracker. 

For example: 

  • Confirm with Jose the Data Integrity steps
  • Contact Stephane to confirm the name of the Data Report for Beatrice’s task

 

The Cutover Contact List

Keep the contact in a safe place

Note: If you use MS Online, you might be able to import some contact data directly in the tab. Be careful of the format. The idea remains to keep it simple and to keep all the necessary data in one single place. 

Cutover Contact List, Key all the cutover actors detail information in 1 singel place

?✨ Secret Weapon

The hidden table for the Dependent Drop-Down List.

⚠️ Do Not Touch
Cutover Contact Pivot Table for Dependent Drop Down List used in the Cutover Detailed Plan Template by Cutover Manager Services Ltd

The Cutover Dashboard

Simple visual report to have a view on the Cutover progress. It can be easily used for any communication mail with senior stakeholders. 

Dashboard Date = TODAY()

 

Cutover Plan Google Sheet - Cutover Dashboard Tab

The Cutover Detailed Plan Template Download

Google Sheet Version

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Testimonials

Turned Chaos into Control

When we started our project, we were in complete chaos - tight timelines, complex legal requirements, and extremely high risk since we couldn't roll back once we began. I knew we were in safe hands from the very first interview with Antoine.

What stood out immediately was the attention to detail and ability to bridge the gap between our technical teams and business stakeholders. When we discovered our system outage would impact globally instead of just Spain, tensions were sky-high. Antoine quickly provided alternatives, calmed everyone down, and gave us confidence we could still deliver.

The devil is always in the details with cutover, and that's exactly what Cutover Manager Services delivered - turning chaotic conversations into meaningful, actionable plans.

Thanks for making the impossible possible!

Charlotte Rose

Programme Manager, Adevinta

SAP S/4HANA Finance, HR, and Legal implementation - Go Live in October 2024

Seamless transition when we needed expertise fast!

When we were transitioning between PAS and EPR platforms, Cutover Manager Services joined us at the later stages and had to hit the ground running. From the moment we engaged their services, their expertise and dedication shone through in every aspect.

What impressed me most was their unparalleled professionalism - attentive, responsive, and truly committed to ensuring a smooth transition. Their strong communication skills and ability to understand our unique requirements enabled them to create a tailored plan that perfectly aligned with our objectives.

Their deep understanding of cutover management best practices and ability to anticipate potential risks was truly impressive. The attention to detail was remarkable, ensuring no aspect was overlooked while meticulously coordinating with our team and stakeholders.

Their adaptability and unwavering commitment to customer satisfaction make them an invaluable partner in navigating complex cutover processes.

Rebecca Granger

Programme Manager, Ramsay Health Care

EPR IMS Maxims - 20 Hospitals - Go Live in November 2021

Delivered Against All Odds

Antoine has been instrumental to the successful Cutover of Future Core 1.0 and 1.1. His thorough planning and hours spent refining the cutover plan, following by executing and continuing to refine his plan whilst leading on issue fixes has let to ussuccessfully going live. He has taken activities over and above is role so as to ensure we met the previous critical path.

Thank you Antoine, we couldn't have done this without you!

Richard Elliot

Programme Management Team, Asda

SAP S/4HANA Finance Cutover - Go Live January 2024

Exceeded Expectations

I have to admit that when I went on Google typing "Cutover Manager" and finding you on cutovermanager.com I had some doubts. It was too good to be true! 🙂

But at the end of the day, it appears to be a great pick!

Wish you all the best for your next assignment,

Thanks again.

Thomas Savoja

CIO, BIS Corporation Function | Air Liquide IT

WORKDAY Cutover for Air Liquide - Go Live in March 2023

Executed With Precision

CMS delivered the cutover on several key projects at BSPS, as we moved East Surrey Pathology services into the BSPS network. The Cutover Manager built a very detailed cutover plan and executed this with precision and calmness, liaising with many technology, clinical and pathology teams within the network and the trust.

Adrian Hannay

Programme Manager, BSPS

LIMS Integration with EPIC and Cerner Cutovers + Lab Automation & Integration with EPIC Cutover for BSPS - Several Go Lives in 2022

The Zero Issues Cutover

CMS ran the cut over plan for a major systems upgrade for us, the tenacity and attention to detail from the Cutover Manager enabled us to plan and deploy with zero issues! Excellent cut over manager and highly recommended!

Paul Wills

Programme Manager, Screwfix

SAP Upgrade - Go Live in August 2020

Get Started

Get Your Cutover Assessment Today?

Embarking on a cutover is a transformative journey.

Our mission is to make this journey as smooth and enjoyable as possible. With our expert guidance and tailored approach, a successful go-live is within reach for anyone.

Schedule a call today or drop a message on our contact form to start your journey to seamless transitions!

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